Quality Management System (QMS) Is the international standard that specifies requirements for a quality management system (QMS). Organizations use the standard to demonstrate the ability to consistently provide products and services that meet customer and regulatory requirements.
Security Operations Management System (SOMS) Provides a framework for establishing, implementing, operating, monitoring, reviewing, maintaining and improving the management of security operations. It provides the principles and requirements for a security operations management system (SOMS).
Occupational Health and Safety (OHS) Specifies requirements for an occupational health and safety (OH&S) management system, and gives guidance for its use, to enable organizations to provide safe and healthy workplaces by preventing work-related injury and ill health, as well as by proactively improving its OH&S performance.
Our Services
Security Officers
Our security officers are trained to deter criminal activity and enforce laws on your property.They become closely acquainted with the...
Site Survey & Risk Assessment
At SPC, it all starts with a Site Survey. Our Mission Coordinator visits the intended site with a team and performs a complete Risk Assessment. We then provide our recommendations for improving the site’s security and safety situation such as weaknesses in perimeter fences, CCTV blind spots, fire or weather hazards, and any other risk factors. The addition of road block installations or surveillance and alarm systems allow us to secure a larger area more effectively. Suggestions may include the use of specialized security hardware like bomb detectors, x-ray machines or metal detectors that we can offer with our service upon the client’s request.
We establish procedures at every site under our protection. These procedures must be signed-off on by the client and include all our standard guidelines as well as the specifics of the individual site. This includes access, emergency exits, local chain of command, key contact persons and any additional information or duties the officer may be required to know or perform. From simple requests to complex commercial or diplomatic protocols, we integrate the client’s Standard Operating Procedures into our service while maintaining our own International standards.
The Training Process
After a full security screening, applicants begin the first of our three phases of SPC’s Basic Training Course for Security Officers.
Phase one is a theoretical and practical Security Officer Training Course based on a United States government model that we have adapted for the Lebanese market. The course covers;
- The Role of a Security Officer
- Ethics and Conduct
- Communication and Public Relations
- Access Control
- Emergency Situations
Upon completion of the course the applicants are required to pass a standardized test before moving on to the second phase.
Phase two covers the specifics of the site and position the officer is to be deployed at. Applicants will be trained according to the client’s Standard Operating Procedures and will learn important information specific to the site. Officers who operate specialized equipment, conduct bomb and weapon inspection or who monitor surveillance systems receive additional training and specialized formations relative to their assigned task.
Phase three is supervised on-site orientation. This allows us to assess the applicant in a real-world setting and get final approval from the client before official Recruitment and Deployment.
Upon successful completion of the Basic Training Course, officers that qualify can apply for Advanced Training which is a prerequisite for specialization and advancement at SPC. Our available Advanced Training Courses are as follows;
- Advanced Training Course for VIP Protection
- Advanced Training Course for Event Security
- Advanced Training Course for Site Procedure and Implementation (Team Leaders)
- Advanced Training Course for Quality Control (Supervisors)
Round the Clock Supervision and Follow-Up
Our entire operation runs under the watchful eye of our 24-hour Mission Control. We manage our staff down to every shift change and a team of trained reserves are available as back-up in any emergency. A Hotline is available for our clients 24/7 and we receive constant feedback from our supervisors that run Quality Control patrols to all our sites up to 6 times a day, every day of the year. We monitor proper implementation of duties and site procedures constantly, and we provide written incident reports to our clients within 24 hours of any issue.
Both management and operations team in “Safeguard & Protection Company – SPC” showed a high dedication and professionalism in accomplishing the needs of our operation, the result was to award them the bid as a Security Provider for our new branch.
I would like to express our thanks to Mr. Boulos Balaa, the General Manager of SPC for his understanding of our needs and the excellent services provided, during the reconstruction project of the Mudeirej Bridge in Lebanon. We were pleased with the professionalism, team work and enthusiasm provided by SPC towards job completion.
SPC has been our choice for security for our Desert Force events in Lebanon. They have highly trained and capable teams, and their management is very knowledgeable and responsive.
With the pressures of live broadcast across all major media outlets, combined with a large number of spectators, our margin of error is extremely small. SPC was more than up to the task and professional at implementing all our requirements.
SPC has been an invaluable asset for us in Lebanon, providing close protection, driving and escort services to our employees and affiliates. The level of care and professionalism they have displayed has been remarkable.
I can confidently recommend SPC to anyone in need of high level security services.
We have benefitted from SPC’s services for the past seventeen years, and have always been completely satisfied with their performance. They do an excellent job and their managerial team is always on call.
